Set up email in Outlook
Step-by-step guide to using your email in Microsoft Outlook for Windows.
Watch the video (in Portuguese) or follow the step-by-step guide with pictures below.
Before you start
You’ll need:
- Your email address and your password
- Microsoft Outlook installed on your computer
- The server settings
1. Add the account
In the main menu, click File > Info > Add Account.
Type your email, click Advanced options and check Let me set up my account manually.
2. Choose the account type
Choose IMAP or POP. If in doubt, choose IMAP. See the difference between POP and IMAP.
3. Fill in the server settings
Fill in the incoming and outgoing mail fields with the settings below.
- Server
- pvlmail1.raszio.com
| Type | Port | Security |
|---|---|---|
| IMAP (incoming) | 993 | SSL/TLS |
| POP (incoming) | 995 | SSL/TLS |
| SMTP (outgoing) | 587 | STARTTLS |
- Username: your full email address, such as jane@yourcompany.com
- Password: your email password
4. Enter the password
Enter your email password and click Connect.
Done. Your email is set up.
Common problems
If Outlook doesn’t accept the settings, check:
- That the password, server addresses and ports are correct
- That the Encryption method is SSL/TLS for the incoming server and STARTTLS for the outgoing one
- That Require logon using Secure Password Authentication (SPA) is unchecked
If it still doesn’t work, contact our support.